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There is critical pressure on developing businesses to adapt to industry changes, and your supply chain management technology must follow suit. You don’t want to feel trapped or weighed down by your current warehouse management system(WMS), knowing that there may be better solutions available to you. In a market saturated with competitive solutions, it can be an overwhelming process to select and implement the right solutions. For a supply chain business, it is crucial to evaluate your current warehouse management system solutions, to ensure the best fit for development and growth promotion, as well as efficiency and profitability in your business.

To assist you in selecting the best WMS for your business, be it for high-end logistics management, or essential inventory management, you can use the following 10 tips to evaluate your options.

QWIX warehouse management system

  1. Intuitive Design

The most important question to ask, thus being first on the list, is how intuitive the software is. If your staff cannot quickly learn and utilize the system, this could cause significant disruption to everyday operations and logistics. No business wants to lose traction by wasting time with complicated software solutions that curtail smooth workflow and productivity. The Qwix system is designed to fully automate your warehouse management, using intelligent, personalized digital interfaces and dynamic workflow arrangements. We designed the mobile user interface for the South African workforce for easy adoption and use, in consideration of local skill levels.

  1. Cost and Licensing

Double-check the cost and type of software licenses you are purchasing. You want to invest for the long run. Building trust and confidence in your WMS is an integral part, working efficiently within logistics management. Different licenses have fees and costs written in the fine print to upgrade in the future. While the initial cost may be low, it may be a much higher cost later. This means that you might want to switch to a new system, derailing the productivity and momentum of your supply chain.


  1. ROI Consideration

Determine what you want to spend in relation to the expected decrease in total distribution costs (Skill of Warehouse Staff, Shrinkage, Stock expiry due to bad FIFO management, Increased picking / packing / put-away) as well as revenue increase would be  from having a WMS. If you only have a couple of orders to ship on a daily basis, there’s no need to invest in an expensive solution. On the contrary, if you have a busy supply chain, you won’t be happy to rely on subservient technology. When the load on the system increases, it is crucial to make sure it corresponds to the pace of business development of the company.

  1. Flexibility

Evaluate the flexibility and durability of the WMS you are considering. Can it handle any activity changes your facility may experience and will it allow your business to grow without significant additional cash outlay? Qwix provides a dynamic workflow with a WMS where all processes are linked to your workflow with the ability to introduce unlimited processes within functional areas.

QWIX logistic & inventory management

  1. Reliability

Is the system reliable? You don’t want to let a sluggish system scupper your daily performance. Reliability factors must be taken into strong consideration for choosing your warehouse management system. Integration with more than 10 ERP systems through the QWIX AIR™ integration engine provides automated error handling and resolving with dynamic alerts, ensuring a smooth integration experience. Other optimization features of the Qwix WMS include defragmentation, Intelligent replenishment, volumetric indexing, automated movements, based on dynamic ABC analysis. Real-time integration error management. Optimization for walk-order management, with intelligent resume functionality.


  1. Real-Time Access

Is your data readily accessible in real-time? Real-time access is an absolute plus for any business with logistics management, supply chain management or inventory management branches. Instant access to all of your data increases the effectiveness of decision making while also improving customers relations. QWIX Warehouse™ is an all-encompassing, electronic Warehouse Management System (WMS) that equips you with real-time results to effectively manage your warehouse logistics.

  1. Traceability

The traceability of your product is another aspect to be considered. In the case of recalls, can the WMS respond timely and effectively to reduce risk to consumers? This is usually a high priority feature for any customer. It is imperative to provide a full audit trail for returns with the ability to assign reason codes. Creating credit authorization and managing returns from clients should not be a problem. And a seamless return of damaged goods to suppliers add credibility as well as trust with the customer and supplier.

QWIX logistics management, supply chain management &, inventory management

  1. Compliance with Regulatory Guides

Does your preferred system meet regulatory guidelines? If the WMS you are considering does not meet the required guidelines, you have to look elsewhere. Adhering to local- as well as international standards, goes a long way in ensuring quality of service. And having the ability to meet such needs is often a deal-breaker for customers and provides a significant competitive advantage within the industry.

  1. Accurate Automated Billing Features

With accurate billing, your business can capture more revenue while saving on labour costs. Accurate automated billing speeds up the entire productivity pace of your business while alleviating the pains of traditional “bean counting”. If billing capture can be automated to help reduce missed billing opportunities as well as eliminating redundant admin for your accounting department, it is well worth adding your tick to the approval box.

  1. Ingenuity of Technology

Lastly, look at the core system technology. Qwix has been a market leader since 2001 in the South-African logistics industry, providing world-class home-grown software products and the highest level of service to our ever-growing customer base. Software built on an outdated platform can lead to issues such as support discontinuation or non-delivery of critical service offers. Your best solution is with our industry-leading technology.

To find out more about evaluating a new WMS, you can contact our Qwix experts today.

QWIX logistics management & supply chain management

Inventory Management
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5 reasons why you should choose a local Warehouse Management Service over an International one.

5 reasons why you should choose a local Warehouse Management Service over an International one.



Supply chain management is key to the growth of your operation, and deciding how you will manage your warehousing is a significant part of stewarding development and efficiency. When choosing a partner for your warehouse management service (WMS), one of the first debates in one’s mind is “local versus international.” Both may have their pros and cons, depending on your business and its needs. However, as leaders in the market, QWIX Warehouse™ recommends South African businesses buy local. Pricing, quality, and personalized customization are all factors that make buying local the preferred option for your warehouse management.


1. Pricing competitive vs. International

When using a currency that is many times weaker than those used by many international retailers or service providers, buying internationally is often more of a detriment than an advantage. For example, when buying equipment such as printers or scanners, the cost of doing business (shipping, maintenance, etc.) internationally will be significantly more than if it’s done locally. Plus, local service providers are generally in competition with one other, especially when it comes to pricing. This provides an incentive for prices to become more and more affordable. When it comes to international providers, however, they have no reason to take part in such competition; their prices will be set by the global market, not the local market. All this to say that local pricing will always favour the local business.

2. Highly skilled local resources

It wasn’t long ago when searching international for high quality resources seemed like the only viable option for the growth of one’s business; the scales either tipped in favour of being “affordably” local, or internationally “high quality.” However, South Africa has seen a massive increase in quality of the resources provided. Gone are the days of needing to hire international. Businesses are now able to receive training and hands on assistance, and this is especially valuable in the world of warehouse management. For example, QWIX offers implementation and training services for their Agile™ asset tracking system; this is made possible by highly skilled professionals in local positions. For almost two decades, QWIX has been developing their own skills and resources, producing “world class, home-grown” resources that are “on par with any international product offering.”

3. All customization approved and done locally

Often needing to quickly and efficiently alter their systems to fit a company’s needs, an important aspect of the warehouse management industry is the design and implementation of flexible and easily customizable systems for their production chain. Doing this is only made easier with a local WMS provider. As we’ve discussed, local service providers carry with them high quality services and greater affordability, not to mention of having easy direct access to your WMS provider, in a local language.

4. Turnaround of customization within days

Staying in tune with customization, another advantage of having a local WMS is the speed of customization turnaround. In the world of warehouse management, efficiency is the most important need, and it is no different when it comes to customization of your warehouse and its systems. Buying international carries the burden of time, and as is often the case, time is money. Just as local services often bring with them support that is available for the daily operation of a warehouse, they also have the ability to help customize and adapt your management systems quickly, effectively and as regularly as necessary.

5. User experience designed locally for local conditions

Just like when you go on holiday, speaking the language is often a determining factor in whether or not there is success. Though not as literal, the same principle applies to using local services. Though international companies can offer a lot and may even be offer


exactly what you need, they don’t live where you do; they don’t speak your language. Local services know their way around your neighborhood, so to speak. They know what works, what fits, and what doesn’t. Not only that, but many local service providers, like QWIX, work with the local market in mind; an international service, though effective, may not be attentive to the needs of a local business. They are international for a reason. As such, having a local service provider ensures that the user experience is designed and put together specifically for the context that you work in.


Whether a business is small, large, or growing, having the best resources at its disposal is a crucial element of stepping into the vision it has for its future. When it comes to WMS, this is no different; Choosing between a Local Warehouse Management Service or international service provider, local remains the answer for local businesses. The benefits of low pricing, high quality of service, efficient customization, and design that is relevant to local business stand as testament to this. Let our experience and expertise at QWIX Warehouse™ help you achieve the business objectives you are aiming for. Contact us today!

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